Recall 19V665000: 2018–2019 Freightliner Sprinter 1500, 2018–2019 Freightliner Sprinter 2500, 2018–2019 Freightliner Sprinter 3500 +5 more
Updated from NHTSA data · How we count
- Report date
- Sep 18, 2019
- Vehicles affected
- 5,626
- Models
- 8
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
The risk
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2018 Freightliner Sprinter 1500
- 2019 Freightliner Sprinter 1500
- 2018 Freightliner Sprinter 2500
- 2019 Freightliner Sprinter 2500
- 2018 Freightliner Sprinter 3500
- 2019 Freightliner Sprinter 3500
- 2018 Freightliner Sprinter 4500
- 2019 Freightliner Sprinter 4500
- 2018 Mercedes-Benz Sprinter 1500
- 2019 Mercedes-Benz Sprinter 1500
- 2018 Mercedes-Benz Sprinter 2500
- 2019 Mercedes-Benz Sprinter 2500
- 2018 Mercedes-Benz Sprinter 3500
- 2019 Mercedes-Benz Sprinter 3500
- 2018 Mercedes-Benz Sprinter 4500
- 2019 Mercedes-Benz Sprinter 4500
Details
- NHTSA campaign
- 19V665000
- Manufacturer campaign
- VS3HAUBOSS
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Nov 1, 2019
- Components
- Latches/locks/linkages:hood:latch (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology