Recall 19V673000: 2018–2020 Pleasure WAY Ascent, 2018–2020 Pleasure WAY Lexor, 2018–2020 Pleasure WAY Plateau
Updated from NHTSA data · How we count
- Report date
- Sep 23, 2019
- Vehicles affected
- 1,148
- Models
- 3
- Initiated by
- Manufacturer
The problem
Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.
The risk
If the awning unexpectedly extends while the vehicle is parked, the awning may hit an occupant within its range, increasing the risk of an injury. If the awning unexpectedly extends while the vehicle is in motion, there is an increased risk of a crash.
The fix
Pleasure Way will notify owners, and dealers will install straps to keep the awning closed, as a temporary solution, free of charge. Fiamma will provide a permanent solution. Pleasure Way issued owners an interim notification on October 7, 2019. The recall began March 5, 2020. Owners may contact Pleasure Way customer service at 1-800-364-0189.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2018 Pleasure WAY Ascent
- 2019 Pleasure WAY Ascent
- 2020 Pleasure WAY Ascent
- 2018 Pleasure WAY Lexor
- 2019 Pleasure WAY Lexor
- 2020 Pleasure WAY Lexor
- 2018 Pleasure WAY Plateau
- 2019 Pleasure WAY Plateau
- 2020 Pleasure WAY Plateau
Details
- NHTSA campaign
- 19V673000
- Manufacturer
- Pleasure Way Industries Ltd.
- Owner letters
- Mar 5, 2020
- Components
- Equipment (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology