Recall 19V693000: 2018–2019 Mercedes-Benz Metris, 2018–2019 Mercedes-Benz Sprinter 1500, 2018–2019 Mercedes-Benz Sprinter 2500 +2 more

Updated from NHTSA data · How we count

Report date
Oct 2, 2019
Vehicles affected
19
Models
5
Initiated by
Manufacturer

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

The risk

Failure to identify loose safety related parts can increase the risk of crash and injury.

The fix

DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Affected vehicles

Details

NHTSA campaign
19V693000
Manufacturer campaign
VSX566ZP25
Manufacturer
Daimler Vans USA, LLC
Owner letters
Nov 15, 2019
Components
Unknown or other (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology