Recall 19V709000: 2020 Mercedes-Benz GLE 350, 2020 Mercedes-Benz GLE 450, 2020 Mercedes-Benz GLS450 +1 more
Updated from NHTSA data · How we count
- Report date
- Oct 4, 2019
- Vehicles affected
- 13,799
- Models
- 4
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
The risk
The detached trim can become a road hazard, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2020 Mercedes-Benz GLE 350
- 2020 Mercedes-Benz GLE 450
- 2020 Mercedes-Benz GLS450
- 2020 Mercedes-Benz GLS 580 4MATIC
Details
- NHTSA campaign
- 19V709000
- Manufacturer campaign
- 2019100011
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Nov 8, 2019
- Components
- Structure:body:door:hinge and attachments (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology