Recall 19V715000: 2016–2020 Mercedes-Benz Metris
Updated from NHTSA data · How we count
- Report date
- Oct 8, 2019
- Vehicles affected
- 15,160
- Models
- 1
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
The risk
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
The fix
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2016 Mercedes-Benz Metris
- 2017 Mercedes-Benz Metris
- 2018 Mercedes-Benz Metris
- 2019 Mercedes-Benz Metris
- 2020 Mercedes-Benz Metris
Details
- NHTSA campaign
- 19V715000
- Manufacturer campaign
- VS2SITZAB
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Mar 9, 2020
- Components
- Electrical system:12v/24v/48v battery (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology