Recall 19V730000: 2017 E-One Chsh, 2013–2019 E-One Cyclone II, 2013–2014 E-One Cyclone III +2 more
Updated from NHTSA data · How we count
- Report date
- Oct 14, 2019
- Vehicles affected
- 1,603
- Models
- 5
- Initiated by
- Manufacturer
The problem
E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
The risk
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
The fix
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2017 E-One Chsh
- 2013 E-One Cyclone II
- 2014 E-One Cyclone II
- 2015 E-One Cyclone II
- 2016 E-One Cyclone II
- 2017 E-One Cyclone II
- 2018 E-One Cyclone II
- 2019 E-One Cyclone II
- 2013 E-One Cyclone III
- 2014 E-One Cyclone III
- 2014 E-One Quest II
- 2015 E-One Quest II
- 2016 E-One Quest II
- 2017 E-One Quest II
- 2018 E-One Quest II
- 2019 E-One Quest II
- 2013 E-One Typhoon
- 2014 E-One Typhoon
- 2015 E-One Typhoon
- 2016 E-One Typhoon
- 2017 E-One Typhoon
- 2018 E-One Typhoon
- 2019 E-One Typhoon
Details
- NHTSA campaign
- 19V730000
- Manufacturer
- E-One Incorporated
- Owner letters
- Nov 15, 2019
- Components
- Electrical system:starter assembly (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology