Recall 19V763000: 2019–2020 Crossroads Sunset
Updated from NHTSA data · How we count
- Report date
- Oct 25, 2019
- Vehicles affected
- 157
- Models
- 1
- Initiated by
- Manufacturer
The problem
Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
The risk
If the cooktop burner flames invert, there is an increased risk of a fire and injury.
The fix
Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2019 Crossroads Sunset
- 2020 Crossroads Sunset
Details
- NHTSA campaign
- 19V763000
- Manufacturer campaign
- 19-362
- Manufacturer
- Keystone RV Company
- Owner letters
- Nov 18, 2019
- Components
- Equipment:recreational vehicle/trailer:lpg systems:furnace (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology