Recall 19V769000: 2020 Western Star 4700
Updated from NHTSA data · How we count
- Report date
- Oct 25, 2019
- Vehicles affected
- 1,331
- Models
- 1
- Initiated by
- Manufacturer
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
The risk
This loss of connection would result in a loss of steering control, increasing the risk of a crash.
The fix
DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 19V769000
- Manufacturer campaign
- FL-835
- Manufacturer
- Daimler Trucks North America LLC
- Owner letters
- Nov 27, 2019
- Components
- Steering (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology