Recall 19V777000: 2020 Prevost H3-45, 2020 Prevost X3-45
Updated from NHTSA data · How we count
- Report date
- Oct 29, 2019
- Vehicles affected
- 110
- Models
- 2
- Initiated by
- Manufacturer
The problem
Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
The risk
During night time vehicle operation, highest level of dash brightness may reduce the driver's visibility, increasing the risk of a crash.
The fix
Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-42.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 19V777000
- Manufacturer campaign
- SR19-42
- Manufacturer
- Prevost Cars, Inc.
- Owner letters
- Nov 28, 2019
- Components
- Electrical system: instrument cluster/panel (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology