Recall 19V792000: 2016–2020 Western Star 4900, 2016–2020 Western Star 5700

Updated from NHTSA data · How we count

Report date
Nov 4, 2019
Vehicles affected
2,725
Models
2
Initiated by
Manufacturer

The problem

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

The risk

If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

The fix

DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
19V792000
Manufacturer campaign
FL-836
Manufacturer
Daimler Trucks North America LLC
Owner letters
Sep 21, 2020
Components
Visibility:defroster/defogger/hvac system:rear window (Visibility & Wipers)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology