Recall 19V821000: 2018–2019 Mercedes-Benz S560
Updated from NHTSA data · How we count
- Report date
- Nov 15, 2019
- Vehicles affected
- 6
- Models
- 1
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.
The risk
A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 19V821000
- Manufacturer campaign
- 2020020013
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Feb 21, 2020
- Components
- Engine and engine cooling:engine:gasoline (Engine)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology