Recall 19V824000: 2018–2019 Glaval Bus Apollo, 2018–2019 Glaval Bus Commute, 2018–2019 Glaval Bus Concorde II +6 more
Updated from NHTSA data · How we count
- Report date
- Nov 18, 2019
- Vehicles affected
- 356
- Models
- 9
- Initiated by
- Manufacturer
The problem
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
The fix
Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2018 Glaval Bus Apollo
- 2019 Glaval Bus Apollo
- 2018 Glaval Bus Commute
- 2019 Glaval Bus Commute
- 2018 Glaval Bus Concorde II
- 2019 Glaval Bus Concorde II
- 2018 Glaval Bus Entourage
- 2019 Glaval Bus Entourage
- 2018 Glaval Bus Legacy
- 2019 Glaval Bus Legacy
- 2018 Glaval Bus Primetime
- 2019 Glaval Bus Primetime
- 2018 Glaval Bus Titan
- 2019 Glaval Bus Titan
- 2018 Glaval Bus Titan II LOW Floor
- 2019 Glaval Bus Titan II LOW Floor
- 2018 Glaval Bus Universal
- 2019 Glaval Bus Universal
Details
- NHTSA campaign
- 19V824000
- Manufacturer campaign
- 05-1115
- Manufacturer
- Forest River, Inc.
- Owner letters
- Dec 10, 2019
- Components
- Structure:emergency:escape/egress/exit (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology