Recall 19V835000: 2019–2020 Chevrolet 4500HD, 2020 Chevrolet 4500XD, 2019–2020 Chevrolet 5500HD +5 more

Updated from NHTSA data · How we count

Report date
Nov 20, 2019
Vehicles affected
1,926
Models
8
Initiated by
Manufacturer

The problem

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.

The risk

If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.

The fix

Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2019 Chevrolet 4500HD
  • 2020 Chevrolet 4500HD
  • 2020 Chevrolet 4500XD
  • 2019 Chevrolet 5500HD
  • 2020 Chevrolet 5500HD
  • 2019 Chevrolet 5500XD
  • 2020 Chevrolet 5500XD
  • 2017 Isuzu NPR HD
  • 2018 Isuzu NPR HD
  • 2019 Isuzu NPR HD
  • 2020 Isuzu NPR HD
  • 2019 Isuzu NPR XD
  • 2020 Isuzu NPR XD
  • 2019 Isuzu NQR
  • 2020 Isuzu NQR
  • 2019 Isuzu NRR
  • 2020 Isuzu NRR

Details

NHTSA campaign
19V835000
Manufacturer campaign
V1906
Manufacturer
Isuzu Technical Center of America, Inc.
Owner letters
Dec 20, 2019
Components
Wheels:lugs/nuts/bolts/studs (Wheels & Tires)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology