Recall 19V873000: 2019–2020 Jayco Travel Trailer White Hawk

Updated from NHTSA data · How we count

Report date
Dec 10, 2019
Vehicles affected
51
Models
1
Initiated by
Manufacturer

The problem

Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

The risk

In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

The fix

Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
19V873000
Manufacturer campaign
9901503
Manufacturer
Jayco, Inc.
Owner letters
Dec 20, 2019
Components
Structure:emergency:escape/egress/exit (Body & Structure)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology