Recall 19V896000: 2020 Mack Anthem (an), 2020 Mack Granite (gr), 2020 Mack Pinnacle (chu)
Updated from NHTSA data · How we count
- Report date
- Dec 16, 2019
- Vehicles affected
- 80
- Models
- 3
- Initiated by
- Manufacturer
The problem
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
The risk
If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
The fix
Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2020 Mack Anthem (an)
- 2020 Mack Granite (gr)
- 2020 Mack Pinnacle (chu)
Details
- NHTSA campaign
- 19V896000
- Manufacturer campaign
- SC0420
- Manufacturer
- Mack Trucks, Inc.
- Owner letters
- Jan 14, 2020
- Components
- Steering:linkages:drag:link:connection (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology