Recall 20V025000: 2019–2020 Chevrolet 4500HD, 2020 Chevrolet 4500XD, 2020 Chevrolet 5500HD +6 more

Updated from NHTSA data · How we count

Report date
Jan 17, 2020
Vehicles affected
1,138
Models
9
Initiated by
Manufacturer

The problem

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.

The risk

In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.

The fix

Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2019 Chevrolet 4500HD
  • 2020 Chevrolet 4500HD
  • 2020 Chevrolet 4500XD
  • 2020 Chevrolet 5500HD
  • 2020 Chevrolet 5500XD
  • 2019 Isuzu NPR
  • 2019 Isuzu NPR HD
  • 2020 Isuzu NPR HD
  • 2020 Isuzu NPR XD
  • 2020 Isuzu NQR
  • 2020 Isuzu NRR

Details

NHTSA campaign
20V025000
Manufacturer campaign
V2001
Manufacturer
Isuzu Technical Center of America, Inc.
Owner letters
Feb 20, 2020
Components
Seat belts:front:webbing (Seats & Seat Belts)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology