Recall 20V036000: 2014–2019 Ram Promaster
Updated from NHTSA data · How we count
- Report date
- Jan 23, 2020
- Vehicles affected
- 222,207
- Models
- 1
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
The risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2014 Ram Promaster
- 2015 Ram Promaster
- 2016 Ram Promaster
- 2017 Ram Promaster
- 2018 Ram Promaster
- 2019 Ram Promaster
Details
- NHTSA campaign
- 20V036000
- Manufacturer campaign
- W00
- Manufacturer
- Chrysler (FCA US LLC)
- Owner letters
- May 26, 2020
- Components
- Power train:automatic transmission:lever and linkage:column shift (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology