Recall 20V089000: 2020 Mercedes-Benz AMG CLA35, 2021 Mercedes-Benz AMG GLE53, 2021 Mercedes-Benz AMG GLE63 S +8 more
Updated from NHTSA data · How we count
- Report date
- Feb 14, 2020
- Vehicles affected
- 2,101
- Models
- 11
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2020 Mercedes-Benz AMG CLA35
- 2021 Mercedes-Benz AMG GLE53
- 2021 Mercedes-Benz AMG GLE63 S
- 2021 Mercedes-Benz AMG GLS63
- 2020 Mercedes-Benz CLA 250
- 2020 Mercedes-Benz GLE 350
- 2021 Mercedes-Benz GLE 350
- 2020 Mercedes-Benz GLE 450
- 2021 Mercedes-Benz GLE 450
- 2020 Mercedes-Benz GLS450
- 2021 Mercedes-Benz GLS450
- 2021 Mercedes-Benz GLS580
- 2020 Mercedes-Benz GLS 580 4MATIC
- 2021 Mercedes-Benz Maybach GLS600
Details
- NHTSA campaign
- 20V089000
- Manufacturer campaign
- 2020030019
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Mar 31, 2020
- Components
- Electrical system: instrument cluster/panel (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology