Recall 20V110000: 2019 Freightliner Sprinter 1500, 2019 Freightliner Sprinter 2500, 2019 Freightliner Sprinter 3500 +5 more
Updated from NHTSA data · How we count
- Report date
- Feb 25, 2020
- Vehicles affected
- 25
- Models
- 8
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.
The risk
If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
The fix
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2019 Freightliner Sprinter 1500
- 2019 Freightliner Sprinter 2500
- 2019 Freightliner Sprinter 3500
- 2019 Freightliner Sprinter 4500
- 2019 Mercedes-Benz Sprinter 1500
- 2019 Mercedes-Benz Sprinter 2500
- 2019 Mercedes-Benz Sprinter 3500
- 2019 Mercedes-Benz Sprinter 4500
Details
- NHTSA campaign
- 20V110000
- Manufacturer campaign
- VS3VERKLE
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Apr 24, 2020
- Components
- Steering:column (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology