Recall 20V172000: 2020 Mercedes-Benz GLE 350, 2020 Mercedes-Benz GLE 450, 2020 Mercedes-Benz GLS 450
Updated from NHTSA data · How we count
- Report date
- Mar 20, 2020
- Vehicles affected
- 224
- Models
- 3
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
The risk
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 20V172000
- Manufacturer campaign
- 2020060013
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Jul 17, 2020
- Components
- Structure:frame and members (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology