Recall 20V180000: 2019 Freightliner Sprinter 1500, 2019 Freightliner Sprinter 2500, 2019 Freightliner Sprinter 3500 +6 more
Updated from NHTSA data · How we count
- Report date
- Mar 26, 2020
- Vehicles affected
- 52,127
- Models
- 9
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
The risk
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
The fix
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2019 Freightliner Sprinter 1500
- 2019 Freightliner Sprinter 2500
- 2019 Freightliner Sprinter 3500
- 2019 Freightliner Sprinter 4500
- 2019 Mercedes-Benz Sprinter 1500
- 2019 Mercedes-Benz Sprinter 2500
- 2019 Mercedes-Benz Sprinter 3500
- 2019 Mercedes-Benz Sprinter 4500
- 2019 Mercedes-Benz Sprinter (VS30)
Details
- NHTSA campaign
- 20V180000
- Manufacturer campaign
- VS3BAUTOP
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- May 18, 2020
- Components
- Equipment:other:owners/service/other manual (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology