Recall 20V183000: 2019 Dodge Durango, 2019 Jeep Grand Cherokee
Updated from NHTSA data · How we count
- Report date
- Mar 26, 2020
- Vehicles affected
- 515
- Models
- 2
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
The risk
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 20V183000
- Manufacturer campaign
- W22
- Manufacturer
- Chrysler (FCA US LLC)
- Owner letters
- May 21, 2020
- Components
- Power train:driveline:differential unit (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology