Recall 20V190000: 2017–2020 Setra S417 TC
Updated from NHTSA data · How we count
- Report date
- Apr 2, 2020
- Vehicles affected
- 63
- Models
- 1
- Initiated by
- Manufacturer
The problem
Daimler Coaches North America (Daimler Coaches) is recalling certain 2017-2020 Setra S417TC coaches. The front entrance door support frame may not be the correct size, and, as a result, the door may open and may detach from the vehicle while the coach is moving.
The risk
A detached door can increase the risk of injury to the coach occupants or the detached door could be a road hazard, increasing the risk of a crash.
The fix
Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coach's number for this recall is 72.00M20089A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2017 Setra S417 TC
- 2018 Setra S417 TC
- 2019 Setra S417 TC
- 2020 Setra S417 TC
Details
- NHTSA campaign
- 20V190000
- Manufacturer campaign
- 72.00M20089A
- Manufacturer
- Daimler Coaches North America
- Owner letters
- May 28, 2020
- Components
- Structure:body:door (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology