Recall 20V281000: 2019–2021 Western Star 4700, 2019–2021 Western Star 5700

Updated from NHTSA data · How we count

Report date
May 18, 2020
Vehicles affected
2,987
Models
2
Initiated by
Manufacturer

The problem

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.

The risk

An engine stall may increase the risk of a crash.

The fix

DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
20V281000
Manufacturer campaign
FL-852
Manufacturer
Daimler Trucks North America LLC
Owner letters
Jun 23, 2020
Components
Electrical system:wiring (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology