Recall 20V329000: 2020 Mercedes-Benz GLE 450, 2020 Mercedes-Benz GLS 450, 2020 Mercedes-Benz GLS 580 4MATIC
Updated from NHTSA data · How we count
- Report date
- Jun 5, 2020
- Vehicles affected
- 38
- Models
- 3
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
The risk
Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 20V329000
- Manufacturer campaign
- 2020090001
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Oct 20, 2020
- Components
- Suspension:front:shock absorber (Suspension); Suspension:rear:shock absorber (Suspension)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology