Recall 20V337000: 2020 Entegra Accolade, 2020 Entegra Emblem, 2020 Entegra Esteem +9 more

Updated from NHTSA data · How we count

Report date
Jun 9, 2020
Vehicles affected
449
Models
12
Initiated by
Manufacturer

The problem

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

The risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

The fix

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
20V337000
Manufacturer campaign
9901508
Manufacturer
Jayco, Inc.
Owner letters
Jun 15, 2020
Components
Visibility:glass, side/rear (Visibility & Wipers)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology