Recall 20V338000: 2020 Highland Ridge FW Silverstar, 2020 Highland Ridge TT Mesa Ridge, 2020 Highland Ridge TT Open Range
Updated from NHTSA data · How we count
- Report date
- Jun 9, 2020
- Vehicles affected
- 80
- Models
- 3
- Initiated by
- Manufacturer
The problem
Highland Ridge RV (Highland Ridge) is recalling certain 2020 Ridge, Open Range, and Silverstar recreational trailers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
The risk
If the window glass detaches while the trailer is moving it could become a projectile, increasing the risk of a crash.
The fix
Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Highland RV customer service at 1-260-768-7771. Highland RV's number for this recall is 9901508.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2020 Highland Ridge FW Silverstar
- 2020 Highland Ridge TT Mesa Ridge
- 2020 Highland Ridge TT Open Range
Details
- NHTSA campaign
- 20V338000
- Manufacturer campaign
- 9901508
- Manufacturer
- Highland Ridge RV
- Owner letters
- Jun 15, 2020
- Components
- Visibility:glass, side/rear (Visibility & Wipers)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology