Recall 20V339000: 2020–2021 Thor Motor Coach ACE, 2020 Thor Motor Coach Axis, 2020 Thor Motor Coach Compass +7 more

Updated from NHTSA data · How we count

Report date
Jun 9, 2020
Vehicles affected
71
Models
10
Initiated by
Manufacturer

The problem

Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.

The risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.

The fix

TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2020 Thor Motor Coach ACE
  • 2021 Thor Motor Coach ACE
  • 2020 Thor Motor Coach Axis
  • 2020 Thor Motor Coach Compass
  • 2020 Thor Motor Coach Delano
  • 2021 Thor Motor Coach Four Winds
  • 2020 Thor Motor Coach Gemini
  • 2020 Thor Motor Coach Hurricane
  • 2020 Thor Motor Coach Outlaw
  • 2020 Thor Motor Coach Vegas
  • 2020 Thor Motor Coach Windsport

Details

NHTSA campaign
20V339000
Manufacturer campaign
RC000192
Manufacturer
Thor Motor Coach
Owner letters
Jul 10, 2020
Components
Visibility:glass, side/rear (Visibility & Wipers)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology