Recall 20V351000: 2020 Crossroads Redwood, 2020 Dutchmen Voltage, 2020 Keystone Alpine +5 more

Updated Oct 11, 2026 from NHTSA data · How we count

Report date: Jun 12, 2020
Vehicles affected: 428
Models: 8
Initiated by: Manufacturer

The problem

Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

The risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

The fix

Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

2020 Crossroads Redwood
2020 Dutchmen Voltage
2020 Keystone Alpine
2020 Keystone Avalanche
2020 Keystone Fuzion
2020 Keystone Laredo
2020 Keystone Montana
2020 Keystone Raptor

Details

NHTSA campaign: 20V351000
Manufacturer campaign: 20-375
Manufacturer: Keystone RV Company
Owner letters: Jul 24, 2020
Components: Visibility:glass, side/rear (Visibility & Wipers)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology