Recall 20V388000: 2019–2021 Entegra Qwest, 2019–2021 Jayco Melbourne, 2019–2021 Jayco Melbourne Prestige
Updated from NHTSA data · How we count
- Report date
- Jul 2, 2020
- Vehicles affected
- 666
- Models
- 3
- Initiated by
- Manufacturer
The problem
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
The risk
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
The fix
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2019 Entegra Qwest
- 2020 Entegra Qwest
- 2021 Entegra Qwest
- 2019 Jayco Melbourne
- 2020 Jayco Melbourne
- 2021 Jayco Melbourne
- 2019 Jayco Melbourne Prestige
- 2020 Jayco Melbourne Prestige
- 2021 Jayco Melbourne Prestige
Details
- NHTSA campaign
- 20V388000
- Manufacturer
- Jayco, Inc.
- Owner letters
- Jul 14, 2020
- Components
- Service brakes, air:supply:hoses, lines/piping, and fittings (Brakes); Structure:frame and members:underbody shields (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology