Recall 20V389000: 2015–2016 Kia Soul EV

Updated from NHTSA data · How we count

Report date
Jul 2, 2020
Vehicles affected
3,714
Models
1
Initiated by
Manufacturer

The problem

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

The risk

Unintended vehicle movement can increase the risk of a crash.

The fix

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2015 Kia Soul EV
  • 2016 Kia Soul EV

Details

NHTSA campaign
20V389000
Manufacturer campaign
SC191
Manufacturer
Kia Motors America
Owner letters
Aug 7, 2020
Components
Electrical system:software (Electrical System); Power train:automatic transmission:gear position indication (prndl) (Transmission & Drivetrain)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology