Recall 20V392000: 2013–2020 Gillig LOW Floor
Updated from NHTSA data · How we count
- Report date
- Jul 2, 2020
- Vehicles affected
- 531
- Models
- 1
- Initiated by
- Manufacturer
The problem
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
The risk
A loss of power steering assist may increase the risk of crash.
The fix
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2013 Gillig LOW Floor
- 2014 Gillig LOW Floor
- 2015 Gillig LOW Floor
- 2016 Gillig LOW Floor
- 2017 Gillig LOW Floor
- 2018 Gillig LOW Floor
- 2019 Gillig LOW Floor
- 2020 Gillig LOW Floor
Details
- NHTSA campaign
- 20V392000
- Manufacturer
- Gillig LLC
- Owner letters
- Aug 13, 2020
- Components
- Steering:hydraulic power assist:pump (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology