Recall 20V395000: 2019–2020 Mercedes-Benz AMG C63, 2019–2020 Mercedes-Benz AMG C63 S, 2020 Mercedes-Benz AMG GLC63 +4 more

Updated from NHTSA data · How we count

Report date
Jul 6, 2020
Vehicles affected
5,399
Models
7
Initiated by
Manufacturer

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.

The risk

If the ESP does not react properly to a driving situation, it may increase the risk of a crash.

The fix

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
20V395000
Manufacturer campaign
2020080016
Manufacturer
Mercedes-Benz USA, LLC.
Owner letters
Aug 28, 2020
Components
Electrical system:software (Electrical System); Electronic stability control (esc) (Driver Assistance & Safety Tech)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology