Recall 20V396000: 2008–2010 Chrysler Town And Country, 2008–2010 Dodge Grand Caravan, 2007–2011 Dodge Nitro

Updated from NHTSA data · How we count

Report date
Jul 7, 2020
Vehicles affected
925,239
Models
3
Initiated by
Manufacturer

The problem

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

The risk

Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

The fix

Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
20V396000
Manufacturer campaign
W09
Manufacturer
Chrysler (FCA US LLC)
Owner letters
Feb 11, 2021
Components
Air bags:frontal:driver side:inflator module (Airbags); Steering: steering wheel/handle bar (Steering)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology