Recall 20V405000: 2018 Jayco Envoy 100, 2018 Jayco Envoy 200, 2016–2018 Jayco Greyhawk +1 more
Updated from NHTSA data · How we count
- Report date
- Jul 14, 2020
- Vehicles affected
- 3,629
- Models
- 4
- Initiated by
- Manufacturer
The problem
Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.
The risk
If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.
The fix
Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2018 Jayco Envoy 100
- 2018 Jayco Envoy 200
- 2016 Jayco Greyhawk
- 2017 Jayco Greyhawk
- 2018 Jayco Greyhawk
- 2016 Jayco Redhawk
- 2017 Jayco Redhawk
- 2018 Jayco Redhawk
Details
- NHTSA campaign
- 20V405000
- Manufacturer campaign
- 9903515
- Manufacturer
- Jayco, Inc.
- Owner letters
- Dec 8, 2020
- Components
- Equipment:mechanical:integrated jack/leveler/stabilizer (Other / Unknown); Equipment:recreational vehicle/trailer (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology