Recall 20V468000: 2020–2021 Entegra Qwest, 2020–2021 Jayco Melbourne, 2020–2021 Jayco Melbourne Prestige

Updated from NHTSA data · How we count

Report date
Aug 10, 2020
Vehicles affected
545
Models
3
Initiated by
Manufacturer

The problem

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

The risk

If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

The fix

Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
20V468000
Manufacturer
Jayco, Inc.
Owner letters
Aug 21, 2020
Components
Air bags (Airbags); Electrical system:wiring (Electrical System); Seats (Seats & Seat Belts)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology