Recall 20V485000: 2018–2019 Fccc XCL, 2015–2019 Fccc XCM, 2018–2019 Fccc XCP +2 more
Updated from NHTSA data · How we count
- Report date
- Aug 14, 2020
- Vehicles affected
- 1,715
- Models
- 5
- Initiated by
- Manufacturer
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.
The fix
DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2018 Fccc XCL
- 2019 Fccc XCL
- 2015 Fccc XCM
- 2016 Fccc XCM
- 2017 Fccc XCM
- 2018 Fccc XCM
- 2019 Fccc XCM
- 2018 Fccc XCP
- 2019 Fccc XCP
- 2018 Fccc XCR
- 2019 Fccc XCR
- 2018 Fccc XCS
- 2019 Fccc XCS
Details
- NHTSA campaign
- 20V485000
- Manufacturer campaign
- FL-859
- Manufacturer
- Daimler Trucks North America LLC
- Owner letters
- Apr 1, 2021
- Components
- Electrical system: instrument cluster/panel (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology