Recall 20V505000: 2020 Audi Q5, 2020 Audi SQ5, 2021 Volkswagen Atlas +3 more
Updated from NHTSA data · How we count
- Report date
- Aug 26, 2020
- Vehicles affected
- 5,376
- Models
- 6
- Initiated by
- Manufacturer
The problem
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
The risk
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
The fix
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2020 Audi Q5
- 2020 Audi SQ5
- 2021 Volkswagen Atlas
- 2020 Volkswagen Atlas Cross Sport
- 2020 Volkswagen Jetta
- 2020 Volkswagen Tiguan
Details
- NHTSA campaign
- 20V505000
- Manufacturer campaign
- 72L1, 72K8, 72K9
- Manufacturer
- Volkswagen Group of America, Inc.
- Owner letters
- Sep 11, 2020
- Components
- Seats (Seats & Seat Belts)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology