Recall 20V509000: 2019 Newmar Dutch Star, 2018–2019 Newmar Essex, 2019 Newmar London Aire +3 more
Updated from NHTSA data · How we count
- Report date
- Aug 27, 2020
- Vehicles affected
- 732
- Models
- 6
- Initiated by
- Manufacturer
The problem
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
The fix
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2019 Newmar Dutch Star
- 2018 Newmar Essex
- 2019 Newmar Essex
- 2019 Newmar London Aire
- 2019 Newmar Mountain Aire
- 2018 Newmar New Aire
- 2019 Newmar New Aire
- 2019 Newmar Ventana
Details
- NHTSA campaign
- 20V509000
- Manufacturer campaign
- 20V-485
- Manufacturer
- Newmar Corporation
- Owner letters
- Oct 21, 2020
- Components
- Electrical system:software (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology