Recall 20V521000: 2020–2021 Heartland Bighorn Traveler, 2019–2021 Heartland Cyclone, 2020–2021 Heartland Elkridge
Updated from NHTSA data · How we count
- Report date
- Aug 28, 2020
- Vehicles affected
- 1,409
- Models
- 3
- Initiated by
- Manufacturer
The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
The risk
If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
The fix
Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2020 Heartland Bighorn Traveler
- 2021 Heartland Bighorn Traveler
- 2019 Heartland Cyclone
- 2020 Heartland Cyclone
- 2021 Heartland Cyclone
- 2020 Heartland Elkridge
- 2021 Heartland Elkridge
Details
- NHTSA campaign
- 20V521000
- Manufacturer
- Heartland Recreational Vehicles, LLC
- Owner letters
- Oct 9, 2020
- Components
- Equipment:recreational vehicle/trailer (Other / Unknown); Structure (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology