Recall 20V548000: 2018–2019 Entegra Esteem, 2019 Entegra Odyssey, 2018 Entegra Redundant Odyssey +4 more
Updated from NHTSA data · How we count
- Report date
- Sep 9, 2020
- Vehicles affected
- 3,113
- Models
- 7
- Initiated by
- Manufacturer
The problem
Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
The risk
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
The fix
Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2018 Entegra Esteem
- 2019 Entegra Esteem
- 2019 Entegra Odyssey
- 2018 Entegra Redundant Odyssey
- 2017 Jayco Envoy 200
- 2016 Jayco Greyhawk
- 2017 Jayco Greyhawk
- 2018 Jayco Greyhawk
- 2019 Jayco Greyhawk
- 2018 Jayco Greyhawk Prestige
- 2019 Jayco Greyhawk Prestige
- 2016 Jayco Redhawk
- 2018 Jayco Redhawk
- 2019 Jayco Redhawk
Details
- NHTSA campaign
- 20V548000
- Manufacturer campaign
- 9901519
- Manufacturer
- Jayco, Inc.
- Owner letters
- Nov 6, 2020
- Components
- Equipment:mechanical:integrated jack/leveler/stabilizer (Other / Unknown); Equipment:recreational vehicle/trailer (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology