Recall 20V557000: 2010–2017 Jaguar XJ
Updated from NHTSA data · How we count
- Report date
- Sep 12, 2020
- Vehicles affected
- 12
- Models
- 1
- Initiated by
- Manufacturer
The problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
The risk
Failure of the air bags to deploy properly increases the risk of injury in a crash.
The fix
Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2010 Jaguar XJ
- 2011 Jaguar XJ
- 2017 Jaguar XJ
Details
- NHTSA campaign
- 20V557000
- Manufacturer campaign
- H294
- Manufacturer
- Jaguar Land Rover North America, LLC
- Owner letters
- Oct 7, 2020
- Components
- Air bags: air bag/restraint control module:software (Airbags); Air bags:frontal (Airbags)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology