Recall 20V592000: 2015–2019 Utilimaster RAM Promaster
Updated from NHTSA data · How we count
- Report date
- Sep 28, 2020
- Vehicles affected
- 5
- Models
- 1
- Initiated by
- Manufacturer
The problem
Shyft Group (Shyft) is recalling certain 2015-2019 Utilimaster Ram ProMaster fleet vehicles. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
The risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The fix
Shyft will notify owners, and FCA dealers will replace the transmission shift cable, free of charge. The recall began December 21, 2020. Owners may contact Shyft Group at 1-800-582-3454. Shyft Group's number for this recall is 20-08.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2015 Utilimaster RAM Promaster
- 2016 Utilimaster RAM Promaster
- 2017 Utilimaster RAM Promaster
- 2018 Utilimaster RAM Promaster
- 2019 Utilimaster RAM Promaster
Details
- NHTSA campaign
- 20V592000
- Manufacturer campaign
- 20-08
- Manufacturer
- Shyft Group
- Owner letters
- Dec 21, 2020
- Components
- Power train:automatic transmission:lever and linkage:column shift (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology