Recall 20V597000: 2020 Volvo Bus 9700
Updated from NHTSA data · How we count
- Report date
- Sep 29, 2020
- Vehicles affected
- 10
- Models
- 1
- Initiated by
- Manufacturer
The problem
Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.
The risk
An engine that can be started while being worked on increases the risk of injury to the service technician.
The fix
Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 20V597000
- Manufacturer campaign
- SR20-87
- Manufacturer
- Volvo Bus Corporation
- Owner letters
- Nov 6, 2020
- Components
- Electrical system:ignition:switch (Electrical System); Engine (Engine)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology