Recall 20V627000: 2020 Mercedes-Benz GLE 350
Updated from NHTSA data · How we count
- Report date
- Oct 9, 2020
- Vehicles affected
- 2
- Models
- 1
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2020 GLE 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.
The risk
If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.
The fix
The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100020.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 20V627000
- Manufacturer campaign
- 2020100020
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Dec 8, 2020
- Components
- Power train:driveline:driveshaft (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology