Recall 20V640000: 2021 Zero DS, 2021 Zero DSR, 2021 Zero FX +3 more
Updated from NHTSA data · How we count
- Report date
- Oct 15, 2020
- Vehicles affected
- 64
- Models
- 6
- Initiated by
- Manufacturer
The problem
Zero Motorcycle Inc. (Zero) is recalling certain 2021 SR, S, DSR, DS, FX, and FXS motorcycles. The DC-DC converter has an insufficient power output margin to operate the anti-lock braking system (ABS), instruments, lights, indicators, and any accessories that are connected to the accessory outlet at once.
The risk
The DC-DC converter can shut off when its power capacity is exceeded, shutting off the ABS, instruments, and lights, increasing the risk of a crash.
The fix
Zero will notify owners, and dealers will replace the DC-DC converter, free of charge. The recall began October 26, 2020. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-021-019.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2021 Zero DS
- 2021 Zero DSR
- 2021 Zero FX
- 2021 Zero FXS
- 2021 Zero S
- 2021 Zero SR
Details
- NHTSA campaign
- 20V640000
- Manufacturer campaign
- SV-ZMC-021-019
- Manufacturer
- Zero Motorcycles Inc.
- Owner letters
- Oct 26, 2020
- Components
- Electrical system:propulsion system:dc/dc converter (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology