Recall 20V647000: 2019 Braun Ambulances Chief XL Type I, 2019–2020 Braun Ambulances Chief XL Type III, 2018–2020 Braun Ambulances Express Plus Type I +4 more

Updated from NHTSA data · How we count

Report date
Oct 21, 2020
Vehicles affected
156
Models
7
Initiated by
Manufacturer

The problem

Braun Ambulances (Braun) is recalling certain 2019 Chief XL Type I and 2019-2020 Chief XL Type III, 2018-2020 Express Plus Type I and 2019 Express Type III, Liberty Type I, Raider Type I and Super Chief ambulances. The lighting and HVAC display may lock up affecting functions like the back up camera, emergency warning lights, or patient care devices depending on the application.

The risk

The vehicle operator may not be able to read the LCD screen or use the buttons or both. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury to a patient or increase the risk of a crash.

The fix

Braun will notify owners and dealers will remove the defective Vista IV and replace with a new Vista IV, free of charge. The recall began December 18, 2020. Owners may contact Braun Ambulance customer service at 1-877-344-9990.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2019 Braun Ambulances Chief XL Type I
  • 2019 Braun Ambulances Chief XL Type III
  • 2020 Braun Ambulances Chief XL Type III
  • 2018 Braun Ambulances Express Plus Type I
  • 2019 Braun Ambulances Express Plus Type I
  • 2020 Braun Ambulances Express Plus Type I
  • 2019 Braun Ambulances Express Type III
  • 2019 Braun Ambulances Liberty Type I
  • 2019 Braun Ambulances Raider Type I
  • 2019 Braun Ambulances Super Chief

Details

NHTSA campaign
20V647000
Manufacturer
Braun Ambulances
Owner letters
Dec 18, 2020
Components
Back over prevention:display function (Driver Assistance & Safety Tech); Electrical system: instrument cluster/panel (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology