Recall 20V657000: 2021 Jeep Cherokee

Updated from NHTSA data · How we count

Report date
Oct 27, 2020
Vehicles affected
698
Models
1
Initiated by
Manufacturer

The problem

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

The risk

A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.

The fix

Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
20V657000
Manufacturer campaign
W81
Manufacturer
Chrysler (FCA US LLC)
Owner letters
Oct 30, 2020
Components
Suspension:front:control arm:lower arm (Suspension)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology