Recall 20V670000: 2020–2021 Keystone Cougar
Updated from NHTSA data · How we count
- Report date
- Oct 30, 2020
- Vehicles affected
- 1,278
- Models
- 1
- Initiated by
- Manufacturer
The problem
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
The risk
If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
The fix
Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 20V670000
- Manufacturer campaign
- 20-389
- Manufacturer
- Keystone RV Company
- Owner letters
- Nov 18, 2020
- Components
- Equipment:recreational vehicle/trailer:120/240 vac electrical system:inverter (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology