Recall 20V712000: 2021 Volkswagen Atlas, 2020–2021 Volkswagen Atlas Cross Sport

Updated from NHTSA data · How we count

Do not drive: NHTSA and the manufacturer advise owners not to drive these vehicles until the remedy is completed.

Report date
Nov 17, 2020
Vehicles affected
776
Models
2
Initiated by
Manufacturer

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

The risk

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

The fix

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
20V712000
Manufacturer campaign
40Q6
Manufacturer
Volkswagen Group of America, Inc.
Owner letters
Nov 19, 2020
Components
Steering (Steering)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology